Each product is a unique, handcrafted piece made by a human with love. We demand a high level of quality from our craftsmen for all our products. Due to this personalized nature of manufacturing, items may have slight variations from photographs on the website and or even slight imperfections. We intentionally accept and believe that less than perfect is more when receiving a one of a kind item. However, if you receive an item that you are not happy with, please contact us as we’d be happy to discuss any concerns you may have regarding our products.